“One of the most important and crucial qualities that Elite possesses is that the patient or their family can always reach a representative from Elite. They are available 24/7, week nights, weekends, & holidays. It is comforting to speak with people that are familiar with our care and staff, they know us and we know them. We are not getting the run around from an answering service. If by chance you don’t get someone on the phone directly, they always respond quickly to your message to resolve any matter.”
